In May 2020, dating website and app Zoosk was the subject of a cyber-attack. Following the hack, 30 million user records were posted for sale on the dark web. However, despite being a global dating service that matches “singles all around the world,” Zoosk has not announced the data breach in the UK. So many people could have had their data stolen, and not know it.
At Keller Postman UK, we have launched a group action to help those in England & Wales affected by the Zoosk data breach to claim compensation. Here are some of the frequently asked questions we have been asked about this case.
How did the Zoosk data breach happen?
In May 2020, dating website and app Zoosk was the subject of a cyber-attack. The incident, which was carried out by hacking group ShinyHunters, resulted in the exfiltration of 30 million user records. This data was then posted for sale on the dark web.
What data was accessed?
The information stolen in the hack included: names, dates of birth, gender, email addresses, family structure, drinking habits, education level, geographic locations, password information, income levels, nicknames, physical attributes, relationship statuses, and smoking habits. Further, data relating to religion, ethnicity, political views, and sexual orientation was also exfiltrated. No payment or credit card information was compromised.
Was my information accessed in the breach?
If you used Zoosk during or prior to May 2020, you could be affected by this breach.
What is the difference between the UK and US breaches?
The data breach was big news in the US, with users warned to change any accounts using the same password. Zoosk users were also advised to be wary of any unsolicited communications – especially those purporting to come from Zoosk – as cybercriminals routinely launch phishing and scam attempts using stolen data. In July 2020, a US class action lawsuit was launched over the Zoosk data breach.
Zoosk has not announced the data breach in the UK. At Keller Postman UK, we believe that by not reporting this data security incident, Zoosk has put UK users at risk of possible fraud and cyberattacks. Worse, these users have been vulnerable for almost two years. As such, we have launched a group action to help those in England & Wales affected by the Zoosk data breach to claim compensation
What should I do if I am worried that my details were involved in this breach?
Anyone who thinks they might be involved should take immediate steps to protect themselves. Our data protection lawyers have created a handy guide to help keep you safe.
What is Keller Postman UK doing about the breach?
Can I join the Keller Postman UK compensation claim?
We strongly urge anyone who used Zoosk during or prior to May 2020 to register to join our group action claim. There are no costs to register and no obligation to proceed.
What is a group action?
A group action claim is where a group of people – sometimes even thousands of people – have been affected by the same issue. Group action cases are also known as class actions, multi-claimant, or multi-party actions.
How much will it cost me to claim?
There are no costs to join a claim. However, if your claim is successful, you may have to pay a ‘success fee’. This fee is taken from the compensation awarded to you.
At Keller Postman UK, our success fee is competitive, and we make sure you are fully informed about any potential costs before you officially join our action. If you lose, you won’t have to pay a penny.