FAQs about the JD Sports data breach
March 27, 2023
Here are some of the questions our expert data breach solicitors have been asked about the JD Sports data breach so far.
Ten million customers might be at risk after JD Sports experienced a cyber-attack. The attack relates to online orders placed for the JD, Size?, Millets, Blacks, Scotts and MilletSport brands. You could be affected by the JD Sports data breach if you placed an order online between November 2018 and October 2020.
According to the sportswear chain, the hackers may have accessed customer:
Affected customers have been advised to be vigilant for phishing attacks and fraud attempts following the breach.
While a spokesperson for JD Sports has apologised for the incident, and said that protecting customer data is an “absolute priority”, a failure to adopt standard security measures often make such attacks possible. If JD Sports did not have adequate protections in place, it must be held responsible for any loss or distress experienced by its customers because of this breach.
Keller Postman UK has launched an investigation to find out what happened and how this breach affects JD Sports customers. We believe that failures to adopt standard security measures may have made this attack easier.
If you receive notification that your data was compromised in this breach, register below to receive updates on our investigation. If we uncover that poor security processes made the security failure possible, we will launch a data breach group action to help affected customers in England & Wales claim compensation for the security failures.
Affected customers are being contacted. However, even if you do not receive notification of your involvement, if you made an online order at any of the affected stores between November 2018 and October 2020 you should take immediate steps to protect yourself.
Our data protection experts have provided some guidance on how to do this.
Victims of data breaches often become the target of cybercriminals and phishing attacks. Similar privacy violations have resulted in fraud, blackmail, and identity theft. As such, JD Sports customers are at high risk of being targeted by cybercriminals.
According to one security expert:
“Customers of JD and its affiliated brands should be on the lookout for targeted phishing messages from JD or a related company. These emails will attempt to get victims to click on a link or malicious attachment. The links might go to imitation login pages where victims are tricked into handing over their passwords or payment info. Never click on links or attachments in unsolicited messages!”
Paul Bischoff, Consumer Privacy Advocate at Comparitech
The retailer has acknowledged the risk and has warned affected customers “to be vigilant about potential scam emails, calls and texts”.
We may be able to claim compensation for any distress or financial losses experienced because of this breach. We urge anyone affected to register with us.
REGISTER TO FIND OUT MORE ABOUT THE JD SPORTS GROUP ACTION.
Talk to our expert data breach lawyers today on 0151 459 5850
Here are some of the questions our expert data breach solicitors have been asked about the JD Sports data breach so far.
You could be affected by the JD Sports data breach if you placed an order online between November 2018 and October 2020. Affected customers are being contacted.
Details are not yet clear. We do know that the compromised data relates to online orders placed between November 2018 and October 2020 for the JD, Size?, Millets, Blacks, Scotts and MilletSport brands.
According to the sportswear chain, the hackers may have accessed customer names, addresses, email accounts, phone numbers, order details, and the final four digits of customer bank cards.
Commenting on the breach, JD Sports chief financial officer, Neil Greenhalgh, said:
“We want to apologize to those customers who may have been affected by this incident…We are continuing with a full review of our cyber security in partnership with external specialists following this incident. Protecting the data of our customers is an absolute priority for JD.”
You could be affected by the JD Sports data breach if you placed an order online between November 2018 and October 2020. Affected customers are being contacted.
Anyone who thinks they might be involved should take immediate steps to protect themselves. Find out how to do this here.
A spokesperson for the Information Commissioner’s Office has confirmed that it is working with the retailer to get to the bottom of the breach. They said: “We have been made aware of a cyber incident involving the retailer JD Sports and we are assessing the information provided”.
If you live in England or Wales and you are involved in this breach, you may be able to join our no-win, no-fee compensation claim. There are no costs to register and no obligation to proceed.
A group action claim is where a group of people – sometimes even thousands of people – have been affected by the same issue. Group action cases are also known as class actions, multi-claimant, or multi-party actions.
There are no costs to join a claim. However, if your claim is successful, you may have to pay a ‘success fee’. This fee is taken from the compensation awarded to you. At Keller Postman UK, our success fee is competitive, and we make sure you are fully informed about any potential costs before you officially join our action. If you lose, you won’t have to pay a penny.
Find out more about making a group action claim for compensation.
What does no-win, no-fee actually mean and are there really no costs if you appoint us?
We are one of the most experienced multi-claimant law firms in the UK.
Our GDPR, data breach and cybercrime specialists have a combined experience of over 50 years.
We represent clients in group actions with innovation, resources, and expertise.
We work with expert barristers to ensure you get the very best level of legal support available.
We have all the resources and global expertise necessary to take on complicated cases and win.
We have offices in Chancery Lane London, Birmingham and Liverpool, and the technology to provide a nationwide service, so we can help clients across England & Wales.
We use technology to deliver a better legal experience to our clients.
We work on a no-win, no-fee basis.
We make the process straightforward and hassle-free.
While each case is judged on its own merits, there are some things we would typically look for when it comes to when claiming compensation following a data breach, cybercrime or other GDPR violation:
With stolen data, cybercriminals can make purchases using your bank and credit cards, apply for credit in your name, set up fraudulent bank accounts and access your existing online accounts.
GDPR failures, cybercrime and data breaches can have a significant impact on you, both mentally and physically. They can cause or exacerbate anxiety, stress and other psychological conditions.
Keller Postman UK has some of the most skilled data breach lawyers in England and Wales. Here are just some of our success stories.
Keller Postman UK is a founding member of the Collective Redress Lawyers Association (CORLA). CORLA aims to improve access to justice for claimants by way of collective redress.